Privacy Policy

Privacy Policy for Siaka Furnitures

Effective Date: [October 1, 2025]

This Privacy Policy describes how Siaka Furnitures collects, uses, and discloses your Personal Information when you visit or make a purchase from Siaka Furniture.

I. The Information We Collect

We collect three main categories of information:

  • Personal Information (PII): Data that can identify you directly or indirectly:
    • Identity Data: Name, email address, postal address, phone number.
    • Financial Data: Payment card details (securely processed by third parties like Banking Apps, Jazz Cash, Easy Paisa; we do not store full card numbers).
    • Account Data: Username and password.
  • Technical Data: Information about your access and usage:
    • Usage Data: Browsing history, search queries, and time spent on pages.
    • Device Data: IP address, browser type, operating system, and device identifiers.
    • Location Data: Approximate location derived from your IP address.
  • Purchase Data: Details related to your orders:
    • Order details (items, quantity, price).
    • Delivery and tracking information.

II. How We Collect Your Information

We collect information through three primary methods:

  • Direct Interactions: When you create an account, place an order, subscribe to a newsletter, or contact customer support.
  • Automated Technologies (Cookies and Tracking): We use cookies and web beacons as you navigate the Site to gather Technical and Usage Data.
  • Third Parties: We receive data from service providers, including payment processors, shipping carriers, and analytics services (e.g., Google Analytics).

III. How We Use Your Information

We use the information for business and commercial purposes, including:

  • Fulfilling Orders: Processing transactions, shipping products, and managing returns/exchanges.
  • Account Management: Creating and maintaining your user account.
  • Communication: Sending order confirmations, tracking details, and promotional offers (if subscribed).
  • Site Improvement: Analyzing usage data, conducting research, and troubleshooting to enhance user experience.
  • Security: Detecting and preventing fraudulent and harmful activities.
  • Marketing: Delivering targeted advertising, subject to your stated preferences.

IV. Sharing and Disclosure

We may share your Personal Information with the following parties:

  • Service Providers: Third parties who perform essential functions for us (e.g., payment, shipping, marketing, data analysis).
  • Legal Compliance: To comply with law, subpoena, or reasonable requests from law enforcement.
  • Business Transfers: In connection with a merger, sale of assets, or acquisition of our business.
  • Analytics & Advertising Partners: Companies like Google and Facebook that help us with advertising and understanding Site usage.

V. Cookies and Your Rights

  • Cookies: We use cookies (Essential, Performance/Analytics, and Targeting/Advertising) to operate and promote our services. You can adjust your browser settings to refuse cookies, but this may affect Site functionality.
  • Your Rights: Depending on your location, you may have the right to:
    • Access: Request a copy of the data we hold about you.
    • Correction: Request us to correct inaccurate or incomplete data.
    • Erasure (Right to be Forgotten): Request that we delete your data under certain conditions.
    • Opt-Out of Marketing: Unsubscribe from communications at any time.

VI. Contact Information